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Wrangler Jeans Support Ticket - Poor Rivet/rivet hole Construction on rear pockets

Wrangler Jeans Support Ticket

Poor Rivet/rivet hole Construction on rear pockets - Wrangler Jeans

Created By: ussrita's Picture ussrita Last Reply: ussrita's Picture ussrita
Priority Level: [Medium] Status: [Open]
Created: 4 years ago Last Updated: 4 years ago
Department: N/A Replies: 0
Product: Wrangler Jeans

This is the 12th pair of Wrangler Cowboy Cut jeans (936DEN & 13MWZPW) that have pulled rivets from top of the back pockets. My husband has worn nothing but wrangler jeans for 39 years! We have replaced 9 pair of these but are having trouble with the last 3 pair as your Wrangler Rep, Bill (from the Dallas area) has not come through Abilene to the Farm & Ranch Western Wear Store where we left the last three pair to be checked by him. They replaced 3 other pair, but thought your rep needed to check these last three. The Academy store gave us no trouble in their replacements, but we are experiencing a little trouble with Farm & Ranch. It has been three weeks with no answer yet.


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